ICT Technician: Windows/AD & Cloud Support | Flexible Hours

AWD online; Coventry; On-site; GBP 26,000 - 30,000; Full time

Job summary

An educational organization in Coventry is seeking an ICT Technician to provide crucial technical support and maintain ICT systems. This role involves troubleshooting, managing infrastructure, and improving services across multiple sites. Ideal candidates will possess strong technical knowledge and excellent communication skills, ensuring a secure and reliable ICT environment for staff and students.

Benefits

Professional development opportunities

Competitive rates of pay

Flexible Working Arrangements

Qualifications

• Experience with Microsoft Windows, Active Directory and cloud‑based services.
• Able to communicate clearly with a wide range of users.
• Strong troubleshooting, analysis and organisational skills.

Responsibilities

• Deliver first and second line IT support to staff and students.
• Manage, maintain and support core systems and hardware.
• Assist with Active Directory, Group Policy and network configurations.

Skills

Strong Technical Knowledge

Excellent Communication Skills

Problem Solving Ability

Confident ICT User

Collaborative Approach

Job description

An educational organization in Coventry is seeking an ICT Technician to provide crucial technical support and maintain ICT systems. This role involves troubleshooting, managing infrastructure, and improving services across multiple sites. Ideal candidates will possess strong technical knowledge and excellent communication skills, ensuring a secure and reliable ICT environment for staff and students.