ICT Support Engineer

MCS Group; Belfast; On-site; GBP 28,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an IT Support Engineer for a temporary 6-12 month position in Belfast City Centre. This role involves hands-on support of software and systems, including first-to-second line IT support, setting up user accounts, and managing MacOS, Active Directory, and Office 365 environments. The ideal candidate should have strong troubleshooting skills and experience in IT support, with a salary range of £28-30,000 per annum. This is an on-site position, perfect for those looking to avoid the Belfast commute.

Qualifications

• Experience in IT support, including Active Directory and Office 365 is essential.
• Knowledge of modern printer systems and cloud backups.
• Familiarity with asset management systems.

Responsibilities

• Providing first-to-second line IT support, including resolving tickets and technical issues.
• Setting up new user accounts and configuring hardware.
• Supporting internal projects such as asset management and cloud backups.

Skills

Strong troubleshooting skills

Excellent customer service

Experience in IT support

Knowledge of Active Directory

Knowledge of Office 365

Tools

Active Directory

Office 365

MacOS

Modern printer systems

Job description

MCS Group is looking for an IT Support Engineer for a 6-12 month temporary post in Belfast City Centre! As IT Support Engineer, you will play a hands on role in the day to day support of software and systems for our client. This is an on-site position in the Belfast area, so is ideal for someone who wants to avoid the Belfast commute!

The Position

• Providing first-to-second line IT support, including resolving tickets and technical issues.
• Setting up new user accounts and configuring hardware (including Android devices and modern printer systems).
• Supporting internal projects such as asset management and cloud backups.
• Managing MacOS, Active Directory and Office 365 environments.
• Assisting with change management requests and system upgrades.

The Person

• This role is ideal for someone with strong technical expertise and a customer-focused approach, confident working across a range of IT support tasks.
• Experience in IT support, including Active Directory and Office 365 is essential.
• Knowledge of modern printer systems and cloud backups.
• Strong troubleshooting skills with a focus on excellent customer service.
• Familiarity with asset management systems.
• Salary: £28‑30,000 per annum (£14.36/hr)
• Hours: 37.5-hour working week

To speak in absolute confidence about this opportunity please send an up‑to‑date CV via the link provided or contact Corey Hillis, at MCS Group 02890 490904.

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs www.mcsgroup.jobs

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

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