IAM Analyst

Universal Music Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global music company is seeking an IAM Analyst to join their Global Tech Security team in Greater London. The ideal candidate will provide data analysis across IAM tools and support enhancements of IAM services, including Single Sign-On and Privileged Access Management. The position requires effective troubleshooting and communication skills as well as experience in IAM engineering and familiarity with cloud platforms. Join us to contribute to our innovative security practices in a dynamic environment.

Qualifications

• 2+ years of experience in IAM engineering teams.
• Proficient in IAM tools like CyberArk and Ping Identity.
• Understanding of IAM protocols such as SAML and OIDC.

Responsibilities

• Research and provide data analysis for IAM tools across the enterprise.
• Support the implementation of IAM services including SSO/Federation.
• Collaborate with InfoSec and Infrastructure teams for secure identity architecture.

Skills

Data analysis

Identity & Access Management (IAM)

Technical writing

Troubleshooting

Communication

Education

Bachelor's Degree in Computer Science or related field

Tools

CyberArk

Ping Identity

Microsoft EntraID

HashiCorp Vault

DigiCert

Job description

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [e-mail].

Job Summary

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

We are currently seeking an IAM Analyst to join our Global Tech Security team. The ideal candidate will have exposure across the Identity & Access Management (IAM) stack. Primary focus will be on providing data analysis and reporting on enterprise-grade solutions across Privileged Access Management (PAM), Identity Governance and Administration (IGA), Public Key Infrastructure (PKI), Directory Services, Federation, and more. This role requires a combination of strong communication and critical thinking skills with strong attention to detail.

Job Functions

• Research and provide data analyst for IAM tools across the enterprise including CyberArk, Ping DaVinci, Microsoft EntraID (formerly Azure AD), HashiCorp Vault, Digicert, and Saviynt.
• Support the implementation and enhancement of IAM services including: SSO/Federation (SAML, OIDC, WS-Fed) MFA/Passwordless Privileged Access Management (PAM) Identity Governance (IGA) PKI and certificate lifecycle automation Directory services (AD, EntraID).
• Track automation scripts and integrations for IAM workflows using tools such as PowerShell, Python, or Terraform.
• Communicate design and implement access controls and policies that align with security and compliance standards (SOX, GDPR, etc.).
• Evaluate AI-powered tools and methodologies to improve identity lifecycle efficiency, risk detection, and operational decision-making.
• Participate in lifecycle management processes for accounts, credentials, roles, and policies across systems and applications.
• Collaborate with InfoSec, Infrastructure, and App teams to ensure secure identity architecture for on‑prem and cloud environments.
• Maintain high-quality documentation and architectural diagrams.
• Monitor and report metrics on IAM system performance, adoption, and audit readiness.

Job Requirements

Essential Qualifications

• 2+ years of experience in IAM engineering teams.
• Some proficiency of technical expertise in one or more of the following: CyberArk, Ping Identity, Microsoft EntraID, Saviynt, HashiCorp Vault, Digicert, Onfido.
• Understanding of IAM protocols and standards: SAML, OIDC, OAuth2, LDAP, Kerberos, SCIM, JIT.
• Familiarity with cloud platforms (Azure, AWS, GCP) and IAM integrations.
• Proven ability to work independently and cross‑functionally in a global team.
• Strong troubleshooting, documentation, and communication skills.
• Strong communication skills for both technical details and business acumen.

Desirable

• Bachelor’s Degree in Computer Science, Engineering, or a related technical field.
• Professional certifications such as: CISSP, Security+, Microsoft Certified: Identity and Access Administrator, CyberArk Defender, Ping Identity Certified Professional.
• Experience with AI/ML integration into IAM workflows or security analytics.
• Experience supporting IAM functions in media or entertainment industry environments.
• Experience working on a global team covering multiple time zones.

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder’s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category

Universal Music Group