Hygiene Services Team Leader – Operations & People

Rentokil Pest Control South Africa; Leicester; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading pest control provider in Leicester is seeking a Service Team Leader to support branch operations. You will manage a team, organise drivers, and enhance customer service quality. The ideal candidate will hold a valid UK driving licence and demonstrate strong leadership and customer service skills. This full-time role offers a competitive salary starting at £27,231 with potential earnings of up to £34,800 including bonuses. Benefits include excellent training and additional compensation for overtime and performance.

Benefits

Competitive Salary Package

Relocation Package

Industry-Leading Training

Pension Scheme

Employee Assistance Programme

Performance linked salary grading

Refer a Friend Bonus

Qualifications

• Full UK driving licence held for more than two years, with no more than six penalty points.
• Demonstrated leadership skills in a working environment.
• Ability to work in a fast-paced environment and adapt quickly.
• Experience in managing within a service delivery environment is advantageous.
• Excellent customer service and communication skills.

Responsibilities

• Plan and organise routes for drivers.
• Organise the fleet of vehicles.
• Manage drivers within the branch.
• Handle customer complaints and queries.
• Identify ways to improve customer service quality.

Skills

Leadership skills

Customer service skills

Flexibility

Adaptability

Education

Full UK driving licence

Job description

A leading pest control provider in Leicester is seeking a Service Team Leader to support branch operations. You will manage a team, organise drivers, and enhance customer service quality. The ideal candidate will hold a valid UK driving licence and demonstrate strong leadership and customer service skills. This full-time role offers a competitive salary starting at £27,231 with potential earnings of up to £34,800 including bonuses. Benefits include excellent training and additional compensation for overtime and performance.