Hybrid Tenant Census & Housing Admin Support Officer

Northyorks; Selby; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Salary sacrifice schemes

Employee discount benefits including. 

Travel loans

Health Assured – wellbeing support

Job summary

North Yorkshire Councils in England is seeking two Full Time Business Support Officers to assist the Housing Management and Landlord Team with data gathering from tenants for the Tenant Census project. You will collect information, engage with tenants, and ensure accurate updating of systems.

The role requires a background in customer services or administration, strong keyboard and software skills, and the ability to work independently within a small team.

Qualifications

• Background in customer services and/or administration.
• Ability to communicate effectively and professionally.
• Good keyboard skills and experience in Word, Excel, Databases and Outlook.
• Good literacy and numeracy; ability to prioritise own workload; conscientious and well-organised.

Responsibilities

• Support Housing Management and Landlord Team on the Tenant Census project, collecting information from tenants and updating systems accurately.
• Speak with tenants to collect information and feedback.
• Assist in gathering data to help report the Council's performance as a Social Housing Landlord.
• Prioritise workload and work both independently and as part of a small team.

Skills

Customer service

Administration

Keyboard skills

Word

Excel

Databases

Outlook

Tools

Word

Excel

Databases

Outlook

Job description

North Yorkshire Councils in England is seeking two Full Time Business Support Officers to assist the Housing Management and Landlord Team with data gathering from tenants for the Tenant Census project. You will collect information, engage with tenants, and ensure accurate updating of systems.

The role requires a background in customer services or administration, strong keyboard and software skills, and the ability to work independently within a small team.