Hybrid Temporary Customer Service Executive

Confidential; Farnborough; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hybrid working

Fantastic team culture

Full training provided

Modern Farnborough offices

Opportunity to work for an exciting品牌

Valuable experience to enhance your CV

Immediate start available

Job summary

Confidential is seeking a Customer Service Executive to join our Farnborough team on a temporary basis. You will be the first point of contact for customers, handling inquiries across multiple channels with a friendly, professional approach.

You will work in a fast-paced environment, using multiple systems, delivering prompt help, recording details accurately, and ensuring every interaction leaves a positive impression. Hybrid working offered.

Qualifications

• Minimum experience in customer service environments.
• Strong communication and relationship-building abilities.
• Positive, proactive and professional approach.
• Excellent attention to detail and organisational skills.
• Comfort with using multiple software/systems.
• Team player who enjoys helping people and solving problems.

Responsibilities

• Deliver courteous customer service across multiple channels.
• Assist customers with queries, bookings and issues.
• Maintain accurate records and update systems promptly.
• Resolve problems efficiently to ensure a positive experience.
• Collaborate with colleagues to support customers and improve processes.

Skills

Customer service experience

Excellent communication

Relationship-building

Proactive attitude

Attention to detail

Team player

Job description

Confidential is seeking a Customer Service Executive to join our Farnborough team on a temporary basis. You will be the first point of contact for customers, handling inquiries across multiple channels with a friendly, professional approach.

You will work in a fast-paced environment, using multiple systems, delivering prompt help, recording details accurately, and ensuring every interaction leaves a positive impression. Hybrid working offered.