Hybrid Customer Service & Admin Coordinator

Confidential; United Kingdom; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working (3 days office / 2 days

home)

Job summary

Confidential is seeking a Customer Service & Administration Coordinator to join a busy and growing organisation. This role combines customer service, email management and general administration, with potential to secure a permanent position after the temporary period.

You will manage enquiries, chase information, update records and ensure customers receive a professional service throughout their journey, working on a hybrid pattern with office and home days.

Qualifications

• This role requires administration or customer service experience.
• Strong written and verbal communication skills are essential.
• Excellent attention to detail and an organised approach.
• You should be proactive and able to work in a team or independently.
• Proficiency with Microsoft Outlook and Excel is preferred.

Responsibilities

• Managing customer and internal email enquiries.
• Chasing outstanding information and documentation.
• Updating records and maintaining accurate data.
• Providing administrative support to the wider team.
• Liaising with customers and colleagues.
• Managing priorities and meeting deadlines.

Skills

Administration

Customer service

Communication

Attention to detail

Organised

Outlook

Excel

Independent work

Teamwork

Tools

Outlook

Excel

Job description

Confidential is seeking a Customer Service & Administration Coordinator to join a busy and growing organisation. This role combines customer service, email management and general administration, with potential to secure a permanent position after the temporary period.

You will manage enquiries, chase information, update records and ensure customers receive a professional service throughout their journey, working on a hybrid pattern with office and home days.