Customer Services Executive

Confidential; Farnborough; Hybrid; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Fantastic team culture

Full training provided

Modern Farnborough offices

Opportunity to work for an exciting品牌

Valuable experience to enhance your CV

Immediate start available

Zusammenfassung

Confidential is seeking a Customer Service Executive to join our Farnborough team on a temporary basis. You will be the first point of contact for customers, handling inquiries across multiple channels with a friendly, professional approach.

You will work in a fast-paced environment, using multiple systems, delivering prompt help, recording details accurately, and ensuring every interaction leaves a positive impression. Hybrid working offered.

Qualifikationen

• Minimum experience in customer service environments.
• Strong communication and relationship-building abilities.
• Positive, proactive and professional approach.
• Excellent attention to detail and organisational skills.
• Comfort with using multiple software/systems.
• Team player who enjoys helping people and solving problems.

Aufgaben

• Deliver courteous customer service across multiple channels.
• Assist customers with queries, bookings and issues.
• Maintain accurate records and update systems promptly.
• Resolve problems efficiently to ensure a positive experience.
• Collaborate with colleagues to support customers and improve processes.

Kenntnisse

Customer service experience

Excellent communication

Relationship-building

Proactive attitude

Attention to detail

Team player

Jobbeschreibung

Are you a people person with a passion for delivering outstanding customer service? Looking for a role where you can make a real difference while working for a well-known and exciting business?

We re recruiting Temporary Customer Service Executives to join a thriving team based in Farnborough. This is a fantastic opportunity to gain experience with a respected brand, working in a friendly, supportive environment with the flexibility of hybrid working.

Location: Farnborough Hybrid Working

Term: Temporary Contract Until December

Customer Service Executive The Role

As a Customer Service Executive, you will play a key role in delivering an exceptional customer experience for a leading brand. Acting as the first point of contact for customers, you will handle a variety of enquiries, providing prompt, professional, and friendly support across multiple channels. Working in a fast-paced and collaborative environment, you will help customers with booking queries, resolve issues efficiently, maintain accurate records, and ensure every interaction leaves a positive and lasting impression. This is an excellent opportunity for someone who enjoys helping people, thrives on problem-solving, and takes pride in delivering outstanding service.

What We re Looking For in a Customer Service Executive

• Previous customer service experience
• Excellent communication and relationship-building skills
• A positive, proactive, and professional approach
• Strong attention to detail and organisational skills
• Confidence using multiple systems and managing a busy workload
• A team player who enjoys helping people and solving problems

What s in It for You?

• Hybrid working
• Fantastic team culture
• Full training provided
• Modern Farnborough offices
• Opportunity to work for an exciting brand
• Valuable experience to enhance your CV
• Immediate start available

If you re available to commit to a temporary assignment until December and are looking for a role with a company that genuinely values its people and customers, we d love to hear from you.