Hybrid Renewals & Growth Specialist

Tech Sales Jobs; Manchester; Hybride; GBP 30 000 - 42 000; Plein temps

Résumé du poste

CDW renewals specialist position in Manchester hybrid seeks a proactive professional to manage renewal processes for managed services and support account managers with quotes and pricing queries. You will build strong internal and vendor relationships to drive retention and growth, while meeting renewal targets in a dynamic environment.

The role emphasizes cross-functional collaboration, accurate quotes, timely orders, and proactive management of billing and contract-related tasks across IT

Qualifications

• Experience administering renewal processes for managed services.
• Ability to generate accurate quotes and process orders.
• Strong communication and stakeholder management skills.
• Experience with vendors and contract-related activities.
• Proficient in MS Office and CRM systems.

Responsabilités

• Maintain, manage, and grow spend in targeted renewals.
• Generate quotes and process orders for managed service contracts.
• Work with stakeholders to identify upsell and cross-sell opportunities.
• Liaise with Purchasing and Contract Management for ordering services.
• Navigate tools and portals for contract and order management.
• Use MS Navision, CRM, and Great Plains for account management.
• Establish and develop peer relationships with key vendors.
• Reconcile customer usage with billing data and supplier billing.
• Provide feedback on operational issues and new vendors or services.
• Attend BDM and Sales team meetings.
• Assist with supplier payments and correcting billing discrepancies.
• Manage mailbox and assist with report generation (pipeline, forecast).

Connaissances

Renewals management

Quotes & pricing

Upsell & cross-sell

Vendor relationships

Order management

Billing reconciliation

Stakeholder collaboration

Analytical skills

Outils

Microsoft Navision

CRM

Great Plains

Description du poste

CDW renewals specialist position in Manchester hybrid seeks a proactive professional to manage renewal processes for managed services and support account managers with quotes and pricing queries. You will build strong internal and vendor relationships to drive retention and growth, while meeting renewal targets in a dynamic environment.

The role emphasizes cross-functional collaboration, accurate quotes, timely orders, and proactive management of billing and contract-related tasks across IT