Hybrid Patient Support & Admin Specialist

verkind; Coventry; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Job summary

verkind is seeking a Patient Support Administrator in Coventry to provide essential administrative support to healthcare professionals and ensure a seamless experience for patients. The role is full-time with hybrid working and requires commuting to the Coventry office twice a week.

The successful candidate will manage patient records, coordinate appointments, and support the healthcare team while maintaining data privacy.

Qualifications

• Associate degree in healthcare administration or related field.
• Healthcare experience preferred.
• Strong organisation and detail orientation.
• Excellent communication and interpersonal skills.
• Experience with healthcare management systems is a plus.

Responsibilities

• Manage patient records and ensure accurate data entry.
• Assist patients with inquiries and provide information regarding services and procedures.
• Coordinate appointments and follow-up communications with patients.
• Support healthcare staff with administrative tasks, including scheduling and documentation.
• Maintain confidentiality and adhere to data protection regulations.
• Prepare reports and assist in the management of patient feedback.
• Collaborate with multidisciplinary teams to enhance patient care.

Skills

Organisational skills

Attention to detail

Communication skills

Interpersonal skills

Teamwork

Education

Associate degree in healthcare administration

Tools

Office software

Healthcare management systems

Job description

verkind is seeking a Patient Support Administrator in Coventry to provide essential administrative support to healthcare professionals and ensure a seamless experience for patients. The role is full-time with hybrid working and requires commuting to the Coventry office twice a week.

The successful candidate will manage patient records, coordinate appointments, and support the healthcare team while maintaining data privacy.