Hybrid Occupational Health Client Coordinator

People First; East Midlands; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Birthday off

Annual leave 25 days

Job summary

Health Partners is seeking a proactive Client Associate for our onsite Derby team on a permanent, full-time basis. You will manage a wide range of cases from start to finish, coordinating appointments, notes, GDPR-compliant reports, and communications with clients, clinicians, and GP/specialists.

The role requires strong admin skills, excellent communication, and the ability to work under pressure. Hybrid working is available, with a Derby site focus and driving requirement.

Qualifications

• Must be self-motivated and detail-oriented.
• Excellent communication and interpersonal skills are essential.
• Strong IT proficiency including Word, Excel, PowerPoint and Outlook.
• Strong organisational abilities and time management are required.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate and maintain diaries/appointments for clinical staff.
• General admin including uploading of clinical notes and documentation.
• Answer calls and emails.
• Meet and greet on site duties.
• Additional administrative duties for clinical staff as required.
• Use multiple databases and internet systems to record stats.
• Release medical reports to patients and clients following GDPR guidelines.
• Communicate with GP/Specialists.
• Liaise with parties to progress cases and flag issues to team leaders.
• Refer patients to third parties for treatment/assessments.
• Work with the Health Surveillance team when required.

Skills

Communication

Interpersonal skills

IT skills

Time management

Organisational skills

Customer service

Tools

Word

Excel

PowerPoint

Outlook

Job description

Health Partners is seeking a proactive Client Associate for our onsite Derby team on a permanent, full-time basis. You will manage a wide range of cases from start to finish, coordinating appointments, notes, GDPR-compliant reports, and communications with clients, clinicians, and GP/specialists.

The role requires strong admin skills, excellent communication, and the ability to work under pressure. Hybrid working is available, with a Derby site focus and driving requirement.