Patient Support Administrator

verkind; Coventry; Híbrido; GBP 27 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

Resumo da oferta

verkind is seeking a Patient Support Administrator in Coventry to provide essential administrative support to healthcare professionals and ensure a seamless experience for patients. The role is full-time with hybrid working and requires commuting to the Coventry office twice a week.

The successful candidate will manage patient records, coordinate appointments, and support the healthcare team while maintaining data privacy.

Qualificações

• Associate degree in healthcare administration or related field.
• Healthcare experience preferred.
• Strong organisation and detail orientation.
• Excellent communication and interpersonal skills.
• Experience with healthcare management systems is a plus.

Responsabilidades

• Manage patient records and ensure accurate data entry.
• Assist patients with inquiries and provide information regarding services and procedures.
• Coordinate appointments and follow-up communications with patients.
• Support healthcare staff with administrative tasks, including scheduling and documentation.
• Maintain confidentiality and adhere to data protection regulations.
• Prepare reports and assist in the management of patient feedback.
• Collaborate with multidisciplinary teams to enhance patient care.

Conhecimentos

Organisational skills

Attention to detail

Communication skills

Interpersonal skills

Teamwork

Formação académica

Associate degree in healthcare administration

Ferramentas

Office software

Healthcare management systems

Descrição da oferta de emprego

The Patient Support Administrator plays a crucial role in the Health & Safety sector by providing essential administrative support to healthcare professionals and ensuring a seamless experience for patients. This full-time position is vital for maintaining efficient operations within the healthcare environment, contributing to patient satisfaction and overall service quality.

Salary: £27,000 - £32,000 annually dependant on fit for role and experience.

Applicants must be happy to commute to Coventry office twice a week.

Responsibilities

• Manage patient records and ensure accurate data entry into the system.
• Assist patients with inquiries and provide information regarding services and procedures.
• Coordinate appointments and follow-up communications with patients.
• Support healthcare staff with administrative tasks, including scheduling and documentation.
• Maintain confidentiality and adhere to data protection regulations.
• Prepare reports and assist in the management of patient feedback.
• Collaborate with multidisciplinary teams to enhance patient care.

Qualifications

• A minimum of an associate degree in healthcare administration or a related field.
• Previous experience in a healthcare or administrative role is preferred.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using office software and healthcare management systems.
• Ability to work effectively in a team and manage multiple tasks.

What you can expect

• A supportive and collaborative team environment
• The opportunity to make a genuine difference to patients every day
• A varied role within a growing healthcare business
• Opportunities to learn, develop and take on additional responsibility as we grow
• Hybrid working, with 2 days per week in our Coventry office

Ready to make a difference?

If you're an organised and people-focused administrator who enjoys delivering great service and wants to build a career within healthcare, we'd love to hear from you.

Candidates must be eligible to work in the UK on application.