Patient Experience Administrator (Hybrid Schedule)

InHealth Group Limited; Yeovil; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Sick pay for peace of mind

Private medical insurance options

Life assurance

Hybrid and flexible working

Learning & development opportunities

Employee assistance programme

Job summary

InHealth Group Limited in Yeovil is seeking a Patient Administrator to join the Endoscopy team, providing a friendly, organised administrative support throughout the patient journey. You will manage enquiries, schedule appointments, and help with reporting and month-end tasks.

The role offers hybrid and flexible working opportunities, a comprehensive benefits package, and weekend rotation with enhanced hours where applicable.

Qualifications

• Experience in administrative, customer service or healthcare settings.
• Excellent written and verbal communication skills.
• Strong IT skills with Microsoft Office and electronic systems.

Responsibilities

• Be the first point of contact for patients, ensuring a welcoming experience.
• Handle telephone and in-person enquiries efficiently.
• Schedule clinically validated appointments per priorities.
• Process and distribute patient reports and diagnostic information accurately.

Skills

Administrative experience

Customer service

Healthcare setting

IT skills

Team player

Tools

Microsoft Office

Job description

InHealth Group Limited in Yeovil is seeking a Patient Administrator to join the Endoscopy team, providing a friendly, organised administrative support throughout the patient journey. You will manage enquiries, schedule appointments, and help with reporting and month-end tasks.

The role offers hybrid and flexible working opportunities, a comprehensive benefits package, and weekend rotation with enhanced hours where applicable.