Hybrid Operations Administrator: Incident & Project Support

Maximus; Newcastle upon Tyne; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Maximus in the UK is seeking an Operations Administrator to streamline operations by reducing the administrative burden on subject matter experts and supporting incident management, project administration and data accuracy. The role requires occasional travel to the Gosforth office and a hybrid working pattern.

You will help document security incidents, compile reports to identify trends, track invoices, and ensure financial accuracy, contributing to operational efficiency and strategic

Qualifications

• Demonstrable experience in an administrative position.
• Commitment to diversity, equity, and inclusion.
• Excellent verbal and written communication skills.
• Attention to detail and strong organisation.
• Proactive, able to prioritise workload and meet deadlines.
• Experience with managing small projects.

Responsibilities

• Document and administer security incidents, maintain records, and escalate repeat incidents.
• Attend project meetings, maintain project plans, summaries and action items.
• Capture and document data for various projects, including asset registers.
• Compile reports such as intake or validation reports to identify trends.
• Track and organise invoices, ensuring processing accuracy.
• Demonstrate behaviour aligning with Maximus values: Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect.

Skills

Administrative experience

Communication skills

Attention to detail

Organisational and planning skills

Proactive and able to prioritise

Deadline driven

Project management experience

Job description

Maximus in the UK is seeking an Operations Administrator to streamline operations by reducing the administrative burden on subject matter experts and supporting incident management, project administration and data accuracy. The role requires occasional travel to the Gosforth office and a hybrid working pattern.

You will help document security incidents, compile reports to identify trends, track invoices, and ensure financial accuracy, contributing to operational efficiency and strategic