Hybrid Junior Client Support & Benefits Administrator

National African-American Insurance Association (NAAIA); Chichester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in health and benefits is seeking a Trainee Client Support Administrator to join their teams. Based in Chichester, this role provides a fantastic opportunity to begin a career in Financial Services, where you will support clients in managing their employee benefits. Responsibilities include client account support, data analysis, and maintaining stakeholder relationships. Ideal candidates will have 5 GCSEs including English and Maths, customer service experience, and a good understanding of Microsoft applications.

Benefits

Comprehensive training program

Industry-recognized Certificate of Insurance (CII) qualification

Career mobility and advancement opportunities

Qualifications

• GCSEs including English and Maths are essential.
• Prior experience in customer-facing roles is preferred.
• Knowledge of Microsoft applications is necessary.

Responsibilities

• Support clients with account services for employee benefits.
• Assist in gathering and analyzing data for client schemes.
• Respond to client inquiries per service agreements.

Skills

Excellent communication skills

Organizational skills

Customer service

Team player

Attention to detail

Education

5 GCSEs at Grades 9-4, including English & Maths

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A global leader in health and benefits is seeking a Trainee Client Support Administrator to join their teams. Based in Chichester, this role provides a fantastic opportunity to begin a career in Financial Services, where you will support clients in managing their employee benefits. Responsibilities include client account support, data analysis, and maintaining stakeholder relationships. Ideal candidates will have 5 GCSEs including English and Maths, customer service experience, and a good understanding of Microsoft applications.