Hybrid IT Support Apprentice - Build Your Tech Career

inploi; Wigan; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A local government authority in Wigan is looking for a Digital Support and Delivery Apprentice. This role involves troubleshooting IT issues, maintaining documentation, and collaborating within a diverse team. While prior IT expertise is not required, candidates should possess strong communication skills and a positive attitude. Successful applicants will receive training to support their growth and development within an innovative council environment that values inclusivity and diverse perspectives.

Benefits

Flexible working patterns

Exclusive rewards and benefits

Qualifications

• Enthusiastic individual with a drive for success.
• Basic IT terminology knowledge is desirable.
• No IT expertise mandatory; training will be provided.

Responsibilities

• Troubleshoot issues and follow up on queries.
• Maintain documentation for IT services.
• Coordinate efforts within the team and engage stakeholders.

Skills

Strong communication skills

Positive attitude

Good listening skills

Ability to prioritize tasks

Tools

Microsoft technology familiarity

Job description

A local government authority in Wigan is looking for a Digital Support and Delivery Apprentice. This role involves troubleshooting IT issues, maintaining documentation, and collaborating within a diverse team. While prior IT expertise is not required, candidates should possess strong communication skills and a positive attitude. Successful applicants will receive training to support their growth and development within an innovative council environment that values inclusivity and diverse perspectives.