Hybrid IT Service Manager—Supplier Delivery & Operations

N Consulting; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

N Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills and experience in DevOps environments. This position is based in London with some flexibility for candidates from Leeds, Edinburgh, or Aberdeen.

Qualifications

• Experience managing suppliers within commercial framework agreements.
• Knowledge of development life cycle and service delivery life cycle.
• Strong problem-solving skills for operational escalations.

Responsibilities

• Ensure delivery of day-to-day IT operational services from suppliers.
• Accountable for the stability and quality of supplier-delivered services.
• Support the Release Manager with release management when needed.

Skills

Supplier Management

Service Management

Problem Solving

DevOps Environment Experience

Job description

N Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills and experience in DevOps environments. This position is based in London with some flexibility for candidates from Leeds, Edinburgh, or Aberdeen.