Hybrid Inside Sales Digital Account Manager – Commission

Lyreco UK and Ireland; Telford; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Monthly commission

31 days holiday

Work from home after probation

Pension & Life Assurance

Cycle to Work Scheme

Retail vouchers

Eye care vouchers

Volunteer days

Career development

Job summary

Lyreco UK and Ireland is seeking an Inside Sales Digital Account Manager to join our Telford head office. This office-based role involves engaging with customers daily, driving reviews, and creating value in every interaction.

You will work in a dynamic environment, with eligibility to work from home after probation and a strong commission structure. The position offers a monthly commission, along with benefits such as pension, life assurance, and volunteering days.

Qualifications

• Experience in a telephone-based environment.
• Able to meet targets and KPIs with a customer-focused approach.
• Strong listening skills and the ability to overcome objections.
• Excellent communication and relationship-building with customers.
• Works well in a team and independently.

Responsibilities

• Manage and develop a customer base to exceed targets.
• Maintain regular contact with customers within CRM records.
• Resolve queries within agreed timescales.
• Identify opportunities to increase product spend with customers.
• Collaborate with colleagues to ensure value is created at every interaction.

Skills

Telephone-based environment

Target-driven

KPI awareness

Active listening

Excellent communicator

Team player

Tools

CRM

Job description

Lyreco UK and Ireland is seeking an Inside Sales Digital Account Manager to join our Telford head office. This office-based role involves engaging with customers daily, driving reviews, and creating value in every interaction.

You will work in a dynamic environment, with eligibility to work from home after probation and a strong commission structure. The position offers a monthly commission, along with benefits such as pension, life assurance, and volunteering days.