Inside Sales – Collaborative Account Growth Specialist

Lyreco UK and Ireland; Telford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

31 days holiday, rising to 38 days

Monthly commission scheme

Pension and Life Assurance

Two volunteering days per year

Employee Referral Scheme

Training and development opportunities

Job summary

Lyreco UK and Ireland is seeking an Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford. The role focuses on supporting customers, growing existing accounts and delivering outstanding service, working closely with Business Development Managers to achieve targets.

The position is office based in Donnington, Telford, offering a base salary of £26,227.50 plus a monthly commission, with 31 days holiday and ongoing development opportunities.

Qualifications

• Previous experience in telephone-based sales or account management.
• Strong communication and relationship-building skills.
• A proactive and self-motivated approach.
• A target-driven mindset with the ambition to exceed KPIs and maximise commission.
• Excellent organisational skills and the ability to manage multiple customer accounts.
• A positive attitude and a genuine passion for delivering great customer service.

Responsibilities

• Build strong working relationships with our Field Sales teams, including Business Development Managers, Senior Business Development Managers and Business Development Executives.
• Develop and grow customer accounts through proactive telephone calls, email and Microsoft Teams.
• Deliver excellent customer service while identifying opportunities to increase sales.
• Create account development plans to maximise customer retention and growth.
• Take ownership of customer queries and work with internal departments to provide timely resolutions.
• Work towards individual sales targets and key performance indicators while contributing to team success.

Skills

Account management

Telephone-based sales

Customer relationship building

Communication skills

Target-driven

Organisational skills

Job description

Lyreco UK and Ireland is seeking an Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford. The role focuses on supporting customers, growing existing accounts and delivering outstanding service, working closely with Business Development Managers to achieve targets.

The position is office based in Donnington, Telford, offering a base salary of £26,227.50 plus a monthly commission, with 31 days holiday and ongoing development opportunities.