Hybrid Income & Benefits Advisor

SNG (Sovereign Network Group); Greenham; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Buy/sell holiday

Wellbeing days

Matched pension up to 12%

Life cover 4x salary

Private medical insurance

Dental insurance

Critical illness cover

Gym discounts

24/7 virtual GP

Job summary

SNG (Sovereign Network Group) is seeking a Customer Income Advisor to join the Customer Accounts team covering North Hants, Surrey, and Slough. The role is hybrid with 2 days per week in the Greenham office.

You will provide budgeting and welfare benefit advice, complete Income and Expenditure statements, assist with benefit and grant applications, and signpost customers to additional support. Travel is required and a driving licence is essential.

Qualifications

• Up-to-date knowledge of the benefits system.
• Experience helping customers complete income/expenditure statements.
• Ability to work with internal and external partners to achieve the best outcome for customers.
• Experience supporting vulnerable customers with kindness and empathy.

Responsibilities

• Provide budgeting and welfare benefit advice.
• Complete Income and Expenditure statements.
• Assist with benefit and grant applications.
• Signpost for additional support services.
• Travel as required; car and driving licence essential.

Skills

Budgeting

Welfare benefits knowledge

Empathy

Partnership working

Driving licence

Job description

SNG (Sovereign Network Group) is seeking a Customer Income Advisor to join the Customer Accounts team covering North Hants, Surrey, and Slough. The role is hybrid with 2 days per week in the Greenham office.

You will provide budgeting and welfare benefit advice, complete Income and Expenditure statements, assist with benefit and grant applications, and signpost customers to additional support. Travel is required and a driving licence is essential.