Hybrid ICT Support Team Manager - Flexible Hours

Dorset Council UK; Dorchester; Hybrid; GBP 46.000 - 49.000; Vollzeit

Benefits dieser Stelle

Broadband Allowance

Best Endeavours Allowance (3% ofsalary

Zusammenfassung

Dorset Council UK is seeking an experienced ICT Support Team Manager to lead the ICT Support Team in Dorchester. The role delivers the team’s work programme, responds to fault notifications promptly, and ensures critical equipment remains available for operational and emergency functions.

You will identify training needs, support procurements within budget, and collaborate on internal projects. The position offers a permanent, full‑time contract with flexible working, including some remote work.

Qualifikationen

• Demonstrated management experience in ICT or similar field.
• Excellent written and verbal communication skills.
• Ability to prioritise work and adapt to changing priorities.

Aufgaben

• Lead the ICT Support Team and deliver the team’s work programme; respond to fault notifications promptly to ensure critical equipment remains available for operations and emergencies.
• Identify staff training and development needs and implement them as part of a skills upkeep strategy.
• Support procurement activities to ensure compliant, budget-aligned equipment replacements and service improvements.

Kenntnisse

Management experience

Excellent communication

Prioritisation under pressure

Jobbeschreibung

Dorset Council UK is seeking an experienced ICT Support Team Manager to lead the ICT Support Team in Dorchester. The role delivers the team’s work programme, responds to fault notifications promptly, and ensures critical equipment remains available for operational and emergency functions.

You will identify training needs, support procurements within budget, and collaborate on internal projects. The position offers a permanent, full‑time contract with flexible working, including some remote work.