Hybrid Grant Operations Executive Officer

The National Lottery Community Fund; Birmingham; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A charitable organization in Birmingham is seeking an Executive Officer to support effective grant-making across the region. You will work closely with senior management and be responsible for various administrative duties, including managing a grant database and supporting stakeholder engagement. The ideal candidate has strong organizational and customer service skills and is proficient in IT tools. This position offers a hybrid work environment, balancing remote work with office presence.

Qualifications

• Excellent organisational skills and attention to detail.
• Experience in a customer-facing role.
• Ability to manage competing demands proactively.

Responsibilities

• Support the Senior Head of Regional Funding and other managers.
• Administer grant-making database using Salesforce.
• Manage diaries for senior management.
• Organise and minute meetings.
• Respond to customer enquiries.
• Support stakeholder engagement.

Skills

Organisational skills

Customer service skills

Verbal communication

Written communication

Teamwork

IT skills

Tools

Salesforce

Microsoft Office

Job description

A charitable organization in Birmingham is seeking an Executive Officer to support effective grant-making across the region. You will work closely with senior management and be responsible for various administrative duties, including managing a grant database and supporting stakeholder engagement. The ideal candidate has strong organizational and customer service skills and is proficient in IT tools. This position offers a hybrid work environment, balancing remote work with office presence.