Hybrid Debt Adviser (Qualified or Trainee)

Cvalive; Croydon; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Generous leave

Hybrid working arrangements

Employee benefits

Training opportunities

Job summary

Citizens Advice Croydon is recruiting a Qualified/Trainee Debt Adviser on a fixed-term contract until 31 March 2028. The role involves assessing clients' debt issues and negotiating with creditors to maximise income and prevent escalation.

The post offers a warm, supportive environment with hybrid working, generous leave, and opportunities for professional development; training will be provided to achieve competence in debt advice and casework.

Qualifications

• Ideal candidate will have specialist debt advice accreditation and training to casework level.
• Trainee opportunities available with training provided for competence.

Responsibilities

• Assess clients' debt situations and identify strategies to resolve issues.
• Guide and empower clients, including negotiating with creditors for vulnerable clients.
• Support through hybrid working environment and professional development.

Skills

Debt advice

Negotiation with creditors

Client assessment

Education

Specialist debt advice accreditation

Job description

Citizens Advice Croydon is recruiting a Qualified/Trainee Debt Adviser on a fixed-term contract until 31 March 2028. The role involves assessing clients' debt issues and negotiating with creditors to maximise income and prevent escalation.

The post offers a warm, supportive environment with hybrid working, generous leave, and opportunities for professional development; training will be provided to achieve competence in debt advice and casework.