Hybrid Customer Service & Mortgage Support Specialist

Michael Page Legal; Leeds; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Central location

Progression plan

Excellent benefits package

Immediate interview

Job summary

Michael Page Legal is hiring a Customer Service Assistant to support remortgage and financial enquiries, handling calls and emails, logging conversations, and ensuring smooth processes in a fast-paced setting.

You will liaise with banks and third parties, providing administrative support to the department. No prior experience required; full training and an excellent progression plan are provided, with hybrid working in a central Leeds location.

Qualifications

• Confident telephone manner and excellent communication skills.
• Ability to work under pressure in a fast-paced environment.
• Keen eye for detail and strong teamwork.

Responsibilities

• Handle remortgage and financial enquiries via telephone and email.
• Log conversations and ensure actions are completed to a high standard.
• Correspond with banks and third parties and support administrative tasks.

Skills

Telephone manners

Communication skills

Ability to work under pressure

Attention to detail

Team player

Job description

Michael Page Legal is hiring a Customer Service Assistant to support remortgage and financial enquiries, handling calls and emails, logging conversations, and ensuring smooth processes in a fast-paced setting.

You will liaise with banks and third parties, providing administrative support to the department. No prior experience required; full training and an excellent progression plan are provided, with hybrid working in a central Leeds location.