Mortgage Administration Specialist - Hybrid & Customer Focus

Gatehouse Bank plc; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days holiday entitlement

Pension plan

Private medical insurance

Income protection

Life assurance

Employee referral bonus

Job summary

A leading bank in the UK is seeking a Recruitment Partner to support the legal due diligence process for home purchase plans. The role requires strong customer service skills, stakeholder communication, and compliance knowledge. Candidates will work collaboratively with colleagues to ensure customer satisfaction and manage necessary documentation. This position offers a hybrid working model, allowing flexibility in work location.

Qualifications

• Experience in a customer-facing role, preferably in banking.
• Strong communication and organizational skills.
• Understanding of legal and compliance standards in banking.

Responsibilities

• Support legal due diligence for home purchase cases.
• Communicate with stakeholders throughout the completion journey.
• Liaise with customers for documentation and inquiries.

Skills

Customer service

Stakeholder communication

Compliance awareness

Documentation management

Education

Diploma in Recruitment Practice

Job description

A leading bank in the UK is seeking a Recruitment Partner to support the legal due diligence process for home purchase plans. The role requires strong customer service skills, stakeholder communication, and compliance knowledge. Candidates will work collaboratively with colleagues to ensure customer satisfaction and manage necessary documentation. This position offers a hybrid working model, allowing flexibility in work location.