Client Experience Advisor – Legal Firm | Growth & Training

Michael Page; Leeds; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Full training provided

Progression opportunities

Job summary

Michael Page have registered a new exciting Permanent Customer Experience Advisor opportunity to work for a reputable and progressive legal firm in Leeds City Centre! You will be at the forefront, supporting existing clients with active cases and services.

The role involves handling a range of inquiries and chasing documentation, primarily via telephone, in a fast-paced environment to ensure the best service for every client.

Qualifications

• Previous customer service experience.
• Confident telephone manner and excellent communication.
• Able to work in a high-volume, target-driven environment.
• Passionate about delivering the best service.
• Excellent team player.

Responsibilities

• Support existing clients with active cases and services.
• Handle a range of enquiries and chase documentation.
• Provide telephone-based support in a fast-paced environment.

Skills

Customer service

Telephone manners

Communication skills

High volume environment

Team player

Job description

Michael Page have registered a new exciting Permanent Customer Experience Advisor opportunity to work for a reputable and progressive legal firm in Leeds City Centre! You will be at the forefront, supporting existing clients with active cases and services.

The role involves handling a range of inquiries and chasing documentation, primarily via telephone, in a fast-paced environment to ensure the best service for every client.