Customer Service Assistant

Michael Page Legal; Leeds; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Central location

Progression plan

Excellent benefits package

Immediate interview

Job summary

Michael Page Legal is hiring a Customer Service Assistant to support remortgage and financial enquiries, handling calls and emails, logging conversations, and ensuring smooth processes in a fast-paced setting.

You will liaise with banks and third parties, providing administrative support to the department. No prior experience required; full training and an excellent progression plan are provided, with hybrid working in a central Leeds location.

Qualifications

• Confident telephone manner and excellent communication skills.
• Ability to work under pressure in a fast-paced environment.
• Keen eye for detail and strong teamwork.

Responsibilities

• Handle remortgage and financial enquiries via telephone and email.
• Log conversations and ensure actions are completed to a high standard.
• Correspond with banks and third parties and support administrative tasks.

Skills

Telephone manners

Communication skills

Ability to work under pressure

Attention to detail

Team player

Job description

Are you currently working in hospitality or retail and looking to transfer your experience into more of an office based role?

Would you like to join a business which will provide full training and an excellent progression plan?

Do you want to join a fun and vibrant team with lots of socials and incentives?

Description

As a Customer Service Assistant you will be supporting and assisting with a variety of remortgage and financial enquiries ensuring each conversation is logged and actioned accordingly to a high standard.

The role will be mainly telephone and email based you will be working in a fast paced environment ensuring each client is provided the highest standard of service and a smooth process.

You will also be corresponding with banks and other third parties and supporting with administrative tasks for the department.

Profile

• A confident telephone manner and excellent communication skills
• Able to work under pressure in a fast paced environment
• A keen eye for detail
• An excellent team player

Job Offer

• Salary of £24785
• no experience required
• full training provided
• reputable law firm
• fabulous progression and development plan
• central location
• exceptional benefits package
• hybrid working
• no shift patterns or weekends
• superb offices and facilities
• great team and culture
• immediate interview