Hybrid Customer Service Advisor - Warranties & Sales

Search Consultancy LTD; Bradford; Hybride; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Monthly bonus up to £300

Training and development opportunities

Hybrid working after probation

Résumé du poste

Search Consultancy LTD is seeking a friendly Customer Service Advisor in Bradford to join a busy, telephone-based team. You will handle calls about warranty and vehicle protection, identify sales opportunities, and build relationships while meeting targets and ensuring compliance.

The role offers office-based work initially with a chance to work from home on Mondays and Fridays after probation, plus training and development opportunities. DBS/credit checks are required.

Qualifications

• GCSE Maths and English required.
• Mandatory DBS and credit check.
• Experience in customer service is preferred.

Responsabilités

• Handle inbound and outbound customer calls.
• Identify needs and promote suitable products.
• Meet sales and performance targets.
• Maintain accurate records and comply with procedures.
• Adhere to GDPR and regulatory requirements.
• Attend training and CPD commitments.

Connaissances

Clear communication

Active listening

Target-driven

Customer service

Empathy

Attention to detail

Formation

Maths GCSE

English GCSE

Description du poste

Search Consultancy LTD is seeking a friendly Customer Service Advisor in Bradford to join a busy, telephone-based team. You will handle calls about warranty and vehicle protection, identify sales opportunities, and build relationships while meeting targets and ensuring compliance.

The role offers office-based work initially with a chance to work from home on Mondays and Fridays after probation, plus training and development opportunities. DBS/credit checks are required.