Customer Service Advisor - Bradford

Confidential; Bradford; On-site; GBP 25,000 - 28,000; Full time

Job summary

Confidential in Bradford is seeking a Customer Service & Sales Advisor. The role offers a basic salary of 24,700 plus a monthly bonus, with a total earnings package around 28,000. Hours are Monday–Thursday 9:00–17:30 and Friday 10:00–16:00, with no weekend work.

You will be based in the Bradford office, joining a small but highly skilled team in a financial services environment. The role focuses on handling calls about a range of financial products, delivering the best outcome for customers

Qualifications

• Phone-based customer service or sales experience preferred
• Other customer service backgrounds will be considered and valued

Responsibilities

• Handle calls to and from customers regarding a range of financial products, ensuring the best outcome for the customer and maintaining high service standards

Skills

Telephone-based Customer Service

Sales experience

Job description

Customer Service & Sales Advisor - Circa 28k Total Earnings

24,700 basic salary + Monthly bonus - Total package circa 28k Bradford

Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday!

Excellent benefits package -
We are proud to be working with a class leading business in Bradford that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers.
You will be based in the Bradford office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do.
On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.
Previous experience in telephone based Customer Service/Sales role is preferred, however, other Customer service and Sales experience will be considered
If you have previous customer service or sales experience and live in the Bradford area,