Renewals Advisor - Bradford

Confidential; Bradford; On-site; GBP 25,000 - 28,000; Full time

Job summary

Confidential in Bradford is seeking a Customer Service & Sales Advisor to join a leading financial services business. Circa £28k total earnings with a £24,700 basic salary and a monthly bonus; working Monday to Thursday 9am-5:30pm and Friday 10am-4pm, no weekends.

You will handle calls about a range of financial products, delivering excellent service and helping customers achieve the best outcomes. Previous telephone-based customer service or sales experience is preferred, and you will be based

Qualifications

• Previous experience in telephone-based customer service or sales is preferred.
• Based in Bradford office or willing to work from Bradford.
• Ability to deliver excellent customer service and meet targets.

Responsibilities

• Handle inbound and outbound calls regarding a range of financial products.
• Prioritise customer needs and work towards best outcomes for customers.
• Maintain high standards of service and accuracy in every interaction.

Skills

Telephone-based customer service

Sales experience

Customer focus

Communication skills

Job description

Customer Service & Sales Advisor - Circa 28k Total Earnings

24,700 basic salary + Monthly bonus - Total package circa 28k Bradford

Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday!

Excellent benefits package
We are proud to be working with a class leading business in Bradford that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers.
You will be based in the Bradford office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do.
On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer.
Previous experience in telephone based Customer Service/Sales role is preferred, however, other Customer service and Sales experience will be considered
If you have previous customer service or sales experience and live in the Bradford area.