Hybrid Customer Service Advisor | Immediate Start

South West Recruitment Ltd; Greater London; Hybrid; GBP 28,000; Full time

Job summary

A prominent local employer in London is seeking a Customer Service Advisor to provide outstanding consumer support and care. The successful candidate will be responsible for handling queries and complaints while ensuring excellent service. Applicants should possess effective communication skills and a fun attitude at work. This role offers a competitive salary of £27,040 per annum, with full training provided. The position offers flexible hybrid working and opportunities for personal development within a supportive environment.

Benefits

Pension Scheme

Eye test vouchers

Discounted corporate gym membership

Cycle to work scheme

Recognition and reward schemes

Qualifications

• Experience in customer care, preferably in the food industry.
• Ability to handle consumer queries with empathy.
• Proficiency in using Google suite and Microsoft Office.

Responsibilities

• Deliver excellent customer care and support across all channels.
• Handle queries and consumer complaints.
• Liaise with teams regarding order management.

Skills

Effective communication

Excellent written and verbal skills

Problem-solving attitude

Customer care experience

IT skills (Google suite, Microsoft office)

Flexibility to work shifts

Self-motivated team player

Fun attitude at work

Tools

CRM Knowledge (Salesforce)

Job description

A prominent local employer in London is seeking a Customer Service Advisor to provide outstanding consumer support and care. The successful candidate will be responsible for handling queries and complaints while ensuring excellent service. Applicants should possess effective communication skills and a fun attitude at work. This role offers a competitive salary of £27,040 per annum, with full training provided. The position offers flexible hybrid working and opportunities for personal development within a supportive environment.