Hybrid Customer Service Administrator | Order Processing

ReeVR; London Borough of Enfield; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

ReeVR in North London is seeking a Customer Service Administrator to manage orders and enquiries, acting as the bridge between customers and internal teams to ensure timely delivery and accurate processing.

You will input orders accurately, maintain records, support GDPR compliance, and provide day-to-day admin support to the team. English communication must be excellent and you should have solid IT and CRM experience.

Qualifications

• 1-2 years of customer service experience, preferably in order processing.
• Proficient IT skills with Microsoft Office.
• Experience using CRM systems such as Salesforce.
• Excellent verbal and written communication in English.
• Strong attention to detail and accuracy in data processing.
• Good organisational and planning abilities.

Responsibilities

• Act as first point of contact for customers.
• Input orders into the system accurately.
• Coordinate information between customers and internal departments to keep orders moving.
• Respond promptly to customer queries.
• Support the team with day-to-day administration and service delivery.
• Organise document records and ensure GDPR compliance.
• Perform additional duties as needed.

Skills

Customer service

CRM Salesforce

MS Office

English communication

Attention to detail

Organisational skills

Tools

Salesforce

Job description

ReeVR in North London is seeking a Customer Service Administrator to manage orders and enquiries, acting as the bridge between customers and internal teams to ensure timely delivery and accurate processing.

You will input orders accurately, maintain records, support GDPR compliance, and provide day-to-day admin support to the team. English communication must be excellent and you should have solid IT and CRM experience.