Customer Order Administrator

New Appointments Group; Cambridgeshire and Peterborough; Hybrid; GBP 15,000 - 22,000; Part time

Job summary

New Appointments Group in Peterborough is seeking a Customer Order Administrator for a hybrid role, with three days on site per week. The position is a 6‑month temporary contract starting November 2026, paying £13.49 per hour, to support the full order lifecycle and data entry activities.

The ideal candidate will bring admin experience or data entry background, strong attention to detail, and proficient MS Office skills to maintain accuracy across orders, pricing, and reporting.

Qualifications

• Previous administration, order processing or data entry experience.
• Excellent attention to detail and accuracy.
• Strong Microsoft Office skills (Excel/Word/Outlook).
• Ability to manage repetitive tasks and meet deadlines.

Responsibilities

• Process orders accurately and on time.
• Allocate parts to orders in internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle.
• Maintain system data including customer records and pricing.
• Produce and distribute standard internal reports.
• Perform general admin duties like filing and scanning.
• Identify issues and escalate as needed.
• Suggest process improvements.

Skills

Attention to detail

Administrative experience

Data entry

Order processing

Tools

Excel

Word

Outlook

Job description

Customer Order Administrator

Peterborough (Hybrid - 3 days onsite per week)

Pay Rate: 13.49 per hour

Starting November 2026

We are currently recruiting for a Customer Order Administrator to join a busy and supportive Customer Order Management team on a 6-month temporary contract based in Peterborough.

This is an excellent opportunity for someone with previous administration, order processing, data entry or other transferable experience would be beneficial.

This role is focused on ensuring customer orders are processed accurately and efficiently while supporting the administration of the full order lifecycle.

Key Responsibilities

• Process customer orders accurately and within agreed deadlines.
• Manually allocate parts to customer orders using internal systems.
• Prepare export and shipping documentation.
• Support data entry across the order lifecycle, including new customer set-up and credit/debit administration.
• Maintain and cleanse system data, including customer records, pricing and order holds.
• Produce and distribute standard internal reports.
• Carry out general administrative duties, including filing, scanning and document management.
• Identify and elevate issues or exceptions where appropriate.
• Suggest process improvements to support continuous improvement initiatives.

About You

• Previous administration, order processing, data entry or other transferable experience
• Excellent attention to detail and a high level of accuracy.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• The ability to work efficiently with structured and repetitive tasks.
• Strong organisational skills with the ability to manage your workload and meet deadlines.
• A proactive attitude and willingness to learn new systems and processes.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.