Order Processor

Holt Recruitment Group Limited; England; On-site; GBP 21,000 - 26,000; Full time

Job summary

Holt Recruitment Group Limited seeks a detail‑driven candidate with experience in order processing, administration or customer service. The role rewards a highly organised approach, strong communication and IT skills, and a positive, can-do attitude to support a great customer experience.

You will play a key role in ensuring orders are processed accurately and efficiently, working closely with internal teams to deliver excellent customer service.

Qualifications

• Experience in order processing, administration or customer service.
• Highly organised with excellent attention to detail.
• Good communication and IT skills.

Responsibilities

• Processing and managing customer orders accurately and efficiently.
• Checking order details and ensuring all information is complete and correct.
• Using CRM, order processing and data-entry systems.
• Liaising with internal teams to ensure customer requirements are met.
• Managing urgent orders and resolving any issues quickly.
• Handling multiple priorities while maintaining attention to detail.

Skills

Order processing

Administration

Customer service

Communication

IT skills

Tools

CRM systems

Data-entry systems

Job description

We're looking for candidates with experience in order processing, administration or customer service who is highly organised and customer-focused. You'll have excellent communication and IT skills, strong attention to detail, and a positive, can-do attitude and strong team-working skills are essential.

You'll play an important role in ensuring customer orders are processed accurately and efficiently, working closely with internal teams to deliver an excellent customer experience.

Key Responsibilities

• Processing and managing customer orders accurately and efficiently
• Checking order details and ensuring all information is complete and correct
• Using CRM, order processing and data-entry systems
• Liaising with internal teams to ensure customer requirements are met
• Managing urgent orders and resolving any issues quickly
• Handling multiple priorities while maintaining excellent attention to detail