Hybrid Customer Service Pro - Temp to Perm

Confidential; Chadderton; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hybrid working

Free on-site parking

Temp-to-perm

Job summary

Confidential in Oldham is seeking a Customer Service Advisor who will be the first point of contact for client queries, ensuring issues are resolved promptly and professionally. You will respond to calls and emails, log details, and provide accurate information to customers.

This role offers hybrid working after training (3 days in office, 2 days at home), a temp-to-perm path, and a competitive hourly rate with weekly pay. Immediate availability preferred.

Qualifications

• Strong communication skills, both written and verbal.
• Customer-focused attitude with a problem-solving mindset.
• Experience in handling customer queries.
• Good organisational skills and attention to detail.
• Basic proficiency in using computer systems and databases.

Responsibilities

• Responding to customer enquiries via phone & email.
• Providing accurate information and resolving customer issues promptly.
• Logging and updating customer details in the system.
• Escalating more complex issues to the relevant team or department.
• Assisting with general administrative tasks related to customer service.

Skills

Communication skills

Customer-focused

Problem solving

Organisational skills

Computer skills

Temp-to-perm

Job description

Confidential in Oldham is seeking a Customer Service Advisor who will be the first point of contact for client queries, ensuring issues are resolved promptly and professionally. You will respond to calls and emails, log details, and provide accurate information to customers.

This role offers hybrid working after training (3 days in office, 2 days at home), a temp-to-perm path, and a competitive hourly rate with weekly pay. Immediate availability preferred.