Senior Administration & Coordination Lead (Hybrid)

Huntress - Maidstone; Aylesford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Huntress - Maidstone is seeking a highly organised Senior Administration Coordinator to join a busy Kent-based team. This temp-to-perm role offers hybrid working after training and requires accuracy and proactive coordination to support stakeholders across the business.

The successful candidate will manage day-to-day admin, handle client and supplier inquiries, and prepare reports and presentations while maintaining high customer service standards in a fast-paced environment.

Qualifications

• Coordinate day-to-day administrative activity across the team and wider business.
• Liaise with clients, suppliers, managers and external partners to resolve queries and keep work moving.
• Prepare documentation, correspondence, reports and presentations.
• Produce regular reports on activity, service levels and completion rates.
• Support process improvement and help develop more efficient ways of working.
• Handle general administrative duties including emails, filing, data entry and post.

Responsibilities

• Deliver a consistently high standard of customer service to all internal and external contacts.
• Respond to queries by phone and email promptly, taking ownership through to resolution.
• Escalate complex issues appropriately and follow up to ensure a satisfactory outcome.
• Build strong working relationships with clients, colleagues and third-party providers.
• Support new starters and colleagues with administrative processes and system guidance.
• Maintain confidentiality and ensure all activity complies with company policies and relevant legislation.

Job description

Huntress - Maidstone is seeking a highly organised Senior Administration Coordinator to join a busy Kent-based team. This temp-to-perm role offers hybrid working after training and requires accuracy and proactive coordination to support stakeholders across the business.

The successful candidate will manage day-to-day admin, handle client and supplier inquiries, and prepare reports and presentations while maintaining high customer service standards in a fast-paced environment.