Senior Admin & Coordination Lead (Hybrid, Temp to Perm)

Huntress - Maidstone; England; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Huntress - Maidstone is seeking a highly organised Senior Administration Coordinator in Kent. This busy, growing team offers hybrid work after training and a permanent opportunity on completion of the temporary period.

You will lead day-to-day admin, coordinate communications and deliver excellent customer service in a fast-paced environment. Ideal candidates will manage documentation, reports and presentations, help improve processes, and handle emails, data entry and general duties while

Responsibilities

• Coordinate day-to-day administrative activity across the team and wider business.
• Act as a first point of contact for internal and external enquiries with a professional, responsive service.
• Liaise with clients, suppliers, managers and external partners to resolve queries and keep work moving.
• Prepare documentation, correspondence, reports and presentations.
• Produce regular reports on activity, service levels and completion rates.
• Support process improvement and help develop more efficient ways of working.
• Handle general administrative duties including emails, filing, data entry and post.
• Deliver a consistently high standard of customer service to all contacts.
• Respond to queries by phone and email promptly, taking ownership through to resolution.
• Escalate complex issues appropriately and follow up to ensure a satisfactory outcome.
• Build strong relationships with clients, colleagues and third-party providers.
• Support new starters with administrative processes and system guidance.
• Maintain confidentiality and ensure compliance with company policies and legislation.

Job description

Huntress - Maidstone is seeking a highly organised Senior Administration Coordinator in Kent. This busy, growing team offers hybrid work after training and a permanent opportunity on completion of the temporary period.

You will lead day-to-day admin, coordinate communications and deliver excellent customer service in a fast-paced environment. Ideal candidates will manage documentation, reports and presentations, help improve processes, and handle emails, data entry and general duties while