Hybrid Customer Service & Admin Coordinator

Huntress - Maidstone; Rochester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Huntress - Maidstone is recruiting a Customer Service & Administration Coordinator to join a busy, growing team. This role combines frontline customer service with essential administrative tasks to keep operations running smoothly.

You will manage customer emails, coordinate information, maintain accurate records and support colleagues across the business, with hybrid working and a clear path to permanent employment after the initial temporary period.

Qualifications

• Previous administration and/or customer service experience.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Proactive, organised and professional approach.
• Good knowledge of Microsoft Outlook and Excel.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Managing customer and internal email enquiries.
• Chasing outstanding information and documentation.
• Updating records and maintaining accurate data.
• Providing administrative support to the wider team.
• Liaising with customers and colleagues across the business.
• Managing priorities and meeting deadlines in a fast-paced environment.

Skills

Customer service

Administration experience

Written communication

Verbal communication

Attention to detail

Organization

Microsoft Outlook

Excel

Independent worker

Team player

Tools

Microsoft Outlook

Excel

Job description

Huntress - Maidstone is recruiting a Customer Service & Administration Coordinator to join a busy, growing team. This role combines frontline customer service with essential administrative tasks to keep operations running smoothly.

You will manage customer emails, coordinate information, maintain accurate records and support colleagues across the business, with hybrid working and a clear path to permanent employment after the initial temporary period.