Hybrid Client Success Lead — Delivery & Growth Specialist

VirginLand by Ringley; Greater London; Hybrid; Full time

Benefits offered by this job

Competitive salary

Bonus structure

Flexible work culture

Job summary

A growing client services company in London is seeking a Client Success Lead. The ideal candidate will ensure high client satisfaction by managing client relationships, coordinating project delivery, and monitoring campaign effectiveness. Candidates should have experience in client-facing roles, strong organizational skills, and the ability to manage multiple projects. This position offers an opportunity for growth in a dynamic and collaborative environment with a competitive salary and bonus structure.

Qualifications

• Experience in Customer Success, Project Coordination, or Delivery Management.
• Strong organization skills and attention to detail.
• Confident managing multiple projects simultaneously.

Responsibilities

• Serve as the primary client contact and monitor campaign effectiveness.
• Track campaign goals and ensure internal alignment with client expectations.
• Support pricing reviews and upsell opportunities.

Skills

Client-facing roles

Strong organization

Commercial awareness

Excellent communication

Relationship building

Job description

A growing client services company in London is seeking a Client Success Lead. The ideal candidate will ensure high client satisfaction by managing client relationships, coordinating project delivery, and monitoring campaign effectiveness. Candidates should have experience in client-facing roles, strong organizational skills, and the ability to manage multiple projects. This position offers an opportunity for growth in a dynamic and collaborative environment with a competitive salary and bonus structure.