Client Success & Growth Leader (Travel)

United Media; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A dynamic media company in London seeks a Head of Client Success to lead their client success and operations departments. This role offers the chance to shape strategy and directly influence the company's expansion while managing a team and ensuring client satisfaction. Ideal candidates should have over 5 years of leadership experience in high-growth environments and a passion for team mentorship and client success.

Benefits

Market-competitive compensation

Travel opportunities

Internal promotion potential

Diverse working atmosphere

Qualifications

• 5+ years of leadership experience in a fast-paced environment.
• Strong project management and process creation skills.
• Track record of successfully leading similar functions in a growth startup.

Responsibilities

• Accountable for delivery to all clients.
• Manage, grow, and mentor the client success team.
• Implement best practices for scaling operations.

Skills

Leadership experience

Project management

Analytical skills

Coaching and mentoring

Fluency in relevant tools

Job description

A dynamic media company in London seeks a Head of Client Success to lead their client success and operations departments. This role offers the chance to shape strategy and directly influence the company's expansion while managing a team and ensuring client satisfaction. Ideal candidates should have over 5 years of leadership experience in high-growth environments and a passion for team mentorship and client success.