Head of Client Success & Operations – Global Growth

United Media; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Market-competitive compensation

Unlimited growth potential

Travel opportunities

Job summary

A fast-growing media company based in London is seeking an experienced leader to oversee client success and operations. This newly formed role focuses on scaling the client success team, fostering collaboration, and implementing best practices to enhance efficiency. The ideal candidate will have a strong background in leadership, project management, and a passion for cultivating a high-performing culture. Join us to make a significant impact in an ambitious and dynamically growing environment.

Qualifications

• 5+ years of experience in leadership roles, particularly in high growth environments.
• Strong project management and prioritization skills.
• Experience in scaling client success and operations functions.

Responsibilities

• Manage and mentor the client success team effectively.
• Drive exponential growth with a focus on customer success.
• Establish efficient cross-departmental processes.

Skills

Leadership experience

Project management skills

Analytical skills

Customer success knowledge

Coaching and mentoring

Job description

A fast-growing media company based in London is seeking an experienced leader to oversee client success and operations. This newly formed role focuses on scaling the client success team, fostering collaboration, and implementing best practices to enhance efficiency. The ideal candidate will have a strong background in leadership, project management, and a passion for cultivating a high-performing culture. Join us to make a significant impact in an ambitious and dynamically growing environment.