Head of Client Success & Growth

United Media; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Market-competitive compensation

Travel opportunity

Unlimited growth potential

Job summary

A dynamic media company in Greater London seeks an experienced leader for the Client Success role. You will manage a high-performing team, directly influencing company growth by enhancing client onboarding and overall satisfaction. The ideal candidate has over 5 years of leadership experience in fast-paced environments, along with strong project management and analytical skills. This position offers competitive compensation, growth opportunities, and the chance to make a tangible impact in a thriving organization.

Qualifications

• 5+ years of leadership experience in related roles.
• Strong project management and process creation skills.
• Proven success in scaling client success and operations.

Responsibilities

• Accountability for client delivery and team performance.
• Onboarding new clients and managing delivery.
• Building harmonized processes across departments.

Skills

Leadership experience

Project management skills

Analytical skills

Client success experience

People management

Job description

A dynamic media company in Greater London seeks an experienced leader for the Client Success role. You will manage a high-performing team, directly influencing company growth by enhancing client onboarding and overall satisfaction. The ideal candidate has over 5 years of leadership experience in fast-paced environments, along with strong project management and analytical skills. This position offers competitive compensation, growth opportunities, and the chance to make a tangible impact in a thriving organization.