Hybrid Claims Field Consultant - Remote & On-Site

Lloyd's; Ilford; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading insurance firm seeks a Field Consultant for its Hybrid Claims Management Teams across the UK. This role involves managing customer claims, providing both remote and in-person support, and collaborating with Hybrid Claim Owners. Candidates should have insurance claims experience and excellent communication skills, with a strong understanding of building construction. Benefits include a substantial pension contribution and performance-related bonuses, alongside a supportive work environment and flexible benefits.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes

Discounted shopping

30 days holiday

Private medical initiatives

Qualifications

• Full and current driving licence.
• Willingness to undertake insurance claims qualification.
• General insurance claims experience with detailed knowledge of policies.

Responsibilities

• Manage customer visits and remote claims to deliver customer outcomes.
• Conduct site work validated by accompanied visits and assessments.
• Manage diverse demands of multiple customer claims efficiently.

Skills

Insurance claims experience

Excellent communication skills

Knowledge of building construction

Time management

Ability to manage vulnerable customers

Education

Insurance claims qualification (CII/CILA)

Job description

A leading insurance firm seeks a Field Consultant for its Hybrid Claims Management Teams across the UK. This role involves managing customer claims, providing both remote and in-person support, and collaborating with Hybrid Claim Owners. Candidates should have insurance claims experience and excellent communication skills, with a strong understanding of building construction. Benefits include a substantial pension contribution and performance-related bonuses, alongside a supportive work environment and flexible benefits.