Hybrid Case-Management Dev & IT Support Analyst

ISR Recruitment; Taunton; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

ISR Recruitment is seeking an Application Development and Support Analyst in Taunton, Somerset. The role is office-based with hybrid-working after probation, offering up to £40,000 per year.

Responsibilities include supporting and developing legal case management systems and providing day-to-day IT support, with opportunities to improve business processes through technology. Required skills include Visual Basic, workflow scripting in case management systems, and SQL experience is highly

Qualifications

• Development experience using Visual Basic (VB) or similar.
• Experience with workflow scripting and automation within a case management or business system.
• Experience of screen, document and form creation and maintenance.
• Understanding of database management principles.
• Ability to create and maintain workflow and technical documentation.
• Comfortable working in a role that combines system development and general IT support.
• Strong problem-solving skills and attention to detail.
• Good communication skills, with the ability to explain technical issues.
• You must have experience with visual files or similar case management systems this is absolutely essential.
• SQL experience highly desirable.

Responsibilities

• Support and develop the client's legal case management systems.
• Provide day-to-day IT support across the business.
• Help improve business processes through technology.
• Learn and develop within a thriving environment.

Skills

Visual Basic (VB)

Workflow scripting

Documentation

Database fundamentals

Case management systems

Problem solving

Communication

Development & IT support

SQL (desirable)

Tools

Visualfiles

Job description

ISR Recruitment is seeking an Application Development and Support Analyst in Taunton, Somerset. The role is office-based with hybrid-working after probation, offering up to £40,000 per year.

Responsibilities include supporting and developing legal case management systems and providing day-to-day IT support, with opportunities to improve business processes through technology. Required skills include Visual Basic, workflow scripting in case management systems, and SQL experience is highly