Application Development and Support Analyst

ISR Recruitment; Taunton; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

ISR Recruitment is seeking an Application Development and Support Analyst in Taunton, Somerset. The role is office-based with hybrid-working after probation, offering up to £40,000 per year.

Responsibilities include supporting and developing legal case management systems and providing day-to-day IT support, with opportunities to improve business processes through technology. Required skills include Visual Basic, workflow scripting in case management systems, and SQL experience is highly

Qualifications

• Development experience using Visual Basic (VB) or similar.
• Experience with workflow scripting and automation within a case management or business system.
• Experience of screen, document and form creation and maintenance.
• Understanding of database management principles.
• Ability to create and maintain workflow and technical documentation.
• Comfortable working in a role that combines system development and general IT support.
• Strong problem-solving skills and attention to detail.
• Good communication skills, with the ability to explain technical issues.
• You must have experience with visual files or similar case management systems this is absolutely essential.
• SQL experience highly desirable.

Responsibilities

• Support and develop the client's legal case management systems.
• Provide day-to-day IT support across the business.
• Help improve business processes through technology.
• Learn and develop within a thriving environment.

Skills

Visual Basic (VB)

Workflow scripting

Documentation

Database fundamentals

Case management systems

Problem solving

Communication

Development & IT support

SQL (desirable)

Tools

Visualfiles

Job description

• Application Development and Support Analyst


• Taunton, Somerset (Office-based – Hybrid-working after the probation period)


• Up to £40,000 per year

Skills and Experience:

• Development experience using Visual Basic (VB) or similar


• Experience with workflow scripting and automation within a case management or business system


• Experience of screen, document and form creation and maintenance


• Understanding of database management principles


• Ability to create and maintain workflow and technical documentation


• Comfortable working in a role that combines system development and general IT support


• Strong problem-solving skills and attention to detail


• Good communication skills, with the ability to explain technical issues


• You must have experience with visual files or similar case management systems this is absolutely essential.


• SQL experience highly desirable.

The Opportunity:

Our client based in the private sector are currently on the lookout for an Application Development and Support Analyst where you will be responsible for supporting and developing our clients legal case management systems, providing day-to-day IT support across the business and helping to improve business processes through technology.

Experience with Visualfiles is highly desirable; however, please also apply if you have developed or supported similar workflow or case management systems and are keen to learn and develop within a thriving environment.

Suitable candidates will ideally be based within commuting distance of Taunton.