Hybrid IT Support Analyst – Legal Services

Huntress; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Pension contributions

Cycle to Work

Eye care vouchers

GP access

Life assurance

Job summary

Huntress is seeking an IT Support Analyst for a Legal/Professional Services firm in Central London (W1). The role provides first and second-line IT support to ~200 staff and partners, with hybrid working after probation.

Candidates typically have around 1 year of IT support experience and will develop skills in IT infrastructure with training opportunities in a supportive environment.

Qualifications

• Minimum ~1 year IT support experience.
• Proficient with Windows-based systems and Microsoft applications.
• Experience with mobile device support (Android/iOS).

Responsibilities

• Provide first and second-line IT support, diagnosing hardware, software, network and user issues.

Skills

IT support experience

Windows systems

Communication

Problem solving

Customer-focused

Education

IT degree or relevant qualification

Tools

Azure

Microsoft 365

iManage

Job description

Huntress is seeking an IT Support Analyst for a Legal/Professional Services firm in Central London (W1). The role provides first and second-line IT support to ~200 staff and partners, with hybrid working after probation.

Candidates typically have around 1 year of IT support experience and will develop skills in IT infrastructure with training opportunities in a supportive environment.