Hybrid Call Centre Sales Leader – Fundraising & Devices

British Heart Foundation; Birmingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A well-respected charity organization in Birmingham is seeking a Call Centre Sales Team Leader to lead and develop a high-performing team. You will support fundraising efforts and medical device sales, ensuring compliance and strong relationship management. The ideal candidate will have a background in fundraising or sales, alongside excellent leadership qualities and IT literacy. This position offers a hybrid working arrangement and generous benefits, including 30 days annual leave and private medical insurance.

Benefits

30 days annual leave plus bank holidays

Private medical insurance

Pension scheme with employer contribution

Life assurance

Extra paid leave for personal care

Qualifications

• Experience in fundraising or sales, preferably in charity or healthcare.
• Ability to motivate and develop a high-performing team.
• Strong IT literacy, particularly in CRM and sales systems.

Responsibilities

• Lead and develop a sales team for fundraising and medical device sales.
• Build and maintain relationships with donors and stakeholders.
• Ensure compliance with charity regulations and medical device laws.

Skills

Leadership

Sales

Relationship Management

Negotiation

Data Analysis

Tools

CRM Systems

Job description

A well-respected charity organization in Birmingham is seeking a Call Centre Sales Team Leader to lead and develop a high-performing team. You will support fundraising efforts and medical device sales, ensuring compliance and strong relationship management. The ideal candidate will have a background in fundraising or sales, alongside excellent leadership qualities and IT literacy. This position offers a hybrid working arrangement and generous benefits, including 30 days annual leave and private medical insurance.