Hybrid Asset Management & Repairs Support Officer

Nub News; Coalville; Hybride; GBP 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

34 days holiday

LGPS employer contribution 22%

Training and development opportunities

Hybrid working (home and office)

Résumé du poste

North West Leicestershire District Council is seeking an Asset Management Support Officer to join the Building Safety & Tenant Involvement Team. The role involves handling tenant enquiries by phone, scheduling repairs for council properties, and providing essential admin support to ensure smooth delivery of the repairs service.

You will receive training for diagnosing repairs and scheduling, must be customer-focused with strong communication, and be adept with IT and various software systems in

Qualifications

• Customer-focused with excellent verbal and written communication.
• Good IT skills and ability to use a range of software systems.
• Ability to work in a busy team and under pressure.

Responsabilités

• Answering telephone calls from council tenants and scheduling repairs.
• Assist with diagnosing repairs and scheduling both simple and complex jobs.
• Provide administrative support for delivery of repairs service.

Connaissances

Customer-focused

Verbal communication

Written communication

IT skills

Software systems

Outils

General IT systems

Description du poste

North West Leicestershire District Council is seeking an Asset Management Support Officer to join the Building Safety & Tenant Involvement Team. The role involves handling tenant enquiries by phone, scheduling repairs for council properties, and providing essential admin support to ensure smooth delivery of the repairs service.

You will receive training for diagnosing repairs and scheduling, must be customer-focused with strong communication, and be adept with IT and various software systems in