Housing Asset Management Tech Support (Hybrid)

Zohorecruit; Harlow; Hybride; GBP 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

4 Days On Site

Remote day

Bi-Weekly Pay

Résumé du poste

Civic Recruitment Limited is assisting Harlow Council by recruiting a Technical Support Officer for its Housing Property Services team. The role supports asset management, surveys, and records for around 9,000 homes and 2,500 leasehold properties.

The position is a 12-month contract, on-site 4 days a week with one remote day, offering exposure to stock condition surveys, EPC surveys, and collaboration with tenants, surveyors, contractors and housing analysts.

Qualifications

• Experience in housing administration or housing asset management.
• Strong administrative and organizational skills.
• Excellent communication and customer service abilities.
• Proficient numeracy and literacy skills.
• Strong IT skills, including Microsoft Office and database systems.

Responsabilités

• Deliver technical and administrative support to the Asset Management Team.
• Assist tenants, leaseholders, contractors, and internal stakeholders.
• Coordinate Stock Condition Surveys and EPC surveys.
• Handle enquiries and provide professional written and verbal responses.
• Maintain comprehensive records and asset management data.
• Aid in report preparation and performance information.
• Support housing analysts with data collection and reporting needs.
• Facilitate database access and assist system users.
• Organize meetings and take minutes as needed.
• Assist with compliance and asset management tasks.
• Ensure accurate record-keeping and document management.
• Contribute to service enhancements and process development.

Connaissances

Housing asset management experience

Administrative skills

Communication skills

Literacy and numeracy

IT skills (Microsoft Office)

Outils

Microsoft Office

Database systems

Description du poste

Civic Recruitment Limited is assisting Harlow Council by recruiting a Technical Support Officer for its Housing Property Services team. The role supports asset management, surveys, and records for around 9,000 homes and 2,500 leasehold properties.

The position is a 12-month contract, on-site 4 days a week with one remote day, offering exposure to stock condition surveys, EPC surveys, and collaboration with tenants, surveyors, contractors and housing analysts.