Hybrid Administrative Officer - People & Inclusion Support

Brook Street; Birmingham; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

Qualifications

• Previous experience in an administrative or business support role.
• Strong organisation skills with the ability to prioritise a varied workload.
• Experience managing inboxes, scheduling meetings and coordinating calendars.
• Great attention to detail and the confidence to maintain accurate records.
• Strong IT skills, including Outlook, Word, Excel, Teams and SharePoint.
• Clear written and verbal communication.
• Ability to work independently, use initiative, and support stakeholders professionally.
• Discretion and professionalism when handling sensitive information.

Responsibilities

• Manage shared mailboxes-responding to enquiries or redirecting as appropriate
• Arrange meetings, workshops and team events, including diary management and invitations
• Coordinate agendas and support meeting administration
• Maintain team records, documents and filing systems-ensuring everything is easy to access
• Update and manage information held within SharePoint and Microsoft 365 tools
• Prepare routine communications, reports and documentation
• Support colleagues with a variety of administrative requests, keeping service levels high
• Ensure information is accurate, up to date and handled in line with confidentiality expectations

Skills

Organisation

Inbox management

Calendar management

SharePoint

Microsoft 365

Outlook

Communication

Discretion

Tools

SharePoint

Microsoft 365

Outlook

Teams

Excel

Word

Job description